Anticipate change. Activate innovation.

Big Data = Big Opportunities

Big Data = Big Opportunities

In today’s world, nearly any action we take creates a record of information, from visiting a website to making a credit-card purchase at a retail store.

The resulting trove of data is huge, and it’s growing at a staggering rate. Forecasting agency Gartner predicts that enterprise data, consisting of customer behavior, sales, supply chain, application use, location-based data, etc., will increase by 650 percent by 2015—a doubling of the world’s data every 18 months. We’re entering what’s collectively known as the Era of Big Data.

What does it mean for business? Big Data elucidates patterns that were previously invisible, reduces lag time between a company’s actions and learning the outside world’s reactions, and creates unprecedented opportunities for testing and optimizing any number of objectives. 

Take Fresh Direct, for example: The online grocery retailer analyzes data from website visits, transactions, and other customer-service interactions, and uses the insight gained to adjust prices and promotions daily—or sometimes several times in a single day.

Another innovative approach is to make formerly unstructured data available to consumers in useful ways. The revolutionary Nike+ iPod sensor is an early example, as is Fitbit, a small sensor that tracks the wearer’s movement, sleep, and calories burned. The goal is to tighten the feedback loop and let consumers see how actions add up to results, empowering them to make better decisions about health and exercise.

The opportunities presented by Big Data extend far beyond large companies with hefty budgets. As the technology for capturing and analyzing the deluge of data becomes ever cheaper, organizations of all sizes can—and must—take advantage of this new capability.

Look inside your own organization. Your business is probably already generating more data than you realize. How can you unlock its potential to inform business decisions with solid backup? Could you test different variables, such as price or time of day, and quickly optimize your offerings? Or, perhaps letting your customers view the stats on some of their own habits would add unique value to your service.

Share your thoughts on the implications of the Era of Big Data below.

|

Comments

Jennifer, you describe an aspect of data that truly interests me inasmuch as anything that adds to our knowedge is power, but it is how to interpret and present the significance of data that is the bridge between data and application of the knowledge. You might be interested in a recent video report I did on data visualization: http://vimeo.com/23855805
Thanks for the nice insights about how data impacts our lives.

The era of big data may further usher in new ways of manipulating the data to find some correlations.

New methods of deriving meaning from big data ('visualization' and more) and new methods of deriving inference from such data (data-info-knowledge-wisdom) may emerge.

Post new comment

The content of this field is kept private and will not be shown publicly.

Client Quotes

  • “futurethink is enabling us to build critical innovation skills and share best practices across our global organization.”
    Jeff Honious, Vice President of Innovation, Reed Elsevier Reed Elsevier
  • “If you don't innovate, be creative and look to the future and the possibilities of what will evolve over time, you will cease to be relevant.”
    Randy Voss, Senior Manager, Global Strategy & Business Development, Whirlpool Whirlpool
  • “Any innovative company must develop processes for understanding and responding to consumer needs in a very focused way. Otherwise, they're just inventors, they're not necessarily innovators.”
    Tony Tomazic, Director of Consumer Innovations, Humana Humana
  • “futurethink's proven methodology, research, and tools help ensure we're always ready to meet the evolving public service challenges of tomorrow.”
    Sandy Stosz, Rear Admiral, United States Coast Guard United States Coast Guard
  • “futurethink's research and 'how-to' tools have been essential to building our innovation program.”
    Cindy Morgan, Innovation Manager, New England Federal Credit Union New England Federal Credit Union
  • “We need to look beyond our organization's walls to innovate.”
    Mehmoon Khan, Global Leader, Innovation Process Development, Unilever Unilever
  • “futurethink made the topic of innovation, which means different things to different people, real, meaningful, and actionable.”
    Steven Rubinow, Chief Information Officer, NYSE Euronext NYSE Euronext Logo
  • “Working with futurethink was a very rewarding experience for our team. They brought a great combination of provocative outside ideas, market perspective and a program design that challenged us to think of our own business in more innovative ways.”
    Jim Daly, Vice President of Human Resources, Standard & Poor's Standard & Poor's
  • “The futurethink workshop not only provided an incredible jolt of energy to our collective innovation efforts and established the common understanding of innovation concepts, but it was also a wonderful team-building event. I don’t think it could have been organized and conducted any better.”
    Michael Ripa, Manager, FRI Infomatics
  • “futurethink is always thinking ahead about learning and 'innovate' it before we ask! Their programs have been a huge success with our teams.”
    Director of Learning & Development, Sunovion Pharmaceuticals Sonovian Pharmaceuticals
  • “If you don't make innovation a strategic part of your business plan and you don't drive that into the culture, I don't think you'll have a strong innovation pipeline.”
    Mark Hausfeld, Innovation Manager, Global Business Services, Procter & Gamble Procter & Gamble
  • “futurethink made my leadership team think in new ways and helped us develop winning business ideas right in the room. My team now embraces innovation rather than fearing it.”
    Mary Fennoglio, Managing Director, Citigroup Corporate Investment Bank Citigroup
  • “Innovation is deliberate, if done well. There is a science and process to it. futurethink has done their homework to provide a wealth of practical knowledge to their customers.”
    Senior Vice President of Innovation, Wells Fargo Wells Fargo
  • “futurethink's sessions included excellent examples and energizing exercises that brought innovation to life. They got us to look at our business with new eyes.”
    Joan P. Lawrence-Ross, Chief Learning Officer, AXA
  • “The futurethink team did an outstanding job in designing and facilitating an innovation event for our senior leaders, many of who regarded this as the best innovation workshop that they had ever been a part of. I would recommend futurethink to any organization that is looking for clear and actionable pathways to Innovation.”
    Wayne Pethrick, Director, Marketing and Consumer Insights, Pitney Bowes Pitney Bowes
  • “futurethink is the innovation expert. They fine-tune their training to our clients' needs. I'm constantly looking for new opportunities to engage them in our work.”
    Brian Weberg, Director, National Conference of State Legislatures