Breakthrough Innovation is Worth the Fight

Breakthrough Innovation is Worth the Fight

Is brainstorming a tool in your innovation arsenal? If so, make sure you move beyond the freewheeling, no-criticism-allowed model and introduce a little argument into the mix.

Brainstorms create a safe place for people to propose unconventional ideas without judgment. That’s a great start—but truly disruptive innovation won’t happen when opposition is stifled. Openness to new ideas is paramount, but so is the freedom to argue in a productive manner. Evaluating what doesn’t work about an idea often sparks an even better solution. As Jonah Lehrer writes in a recent New Yorker article: “…dissent stimulates new ideas because it encourages us to engage more fully with the work of others and to reassess our viewpoints.” In fact, many studies have shown that exposure to contradicting ideas enhances individual creativity.

At futurethink, we support structured “arguments” as part of the innovation process. To introduce frameworks for healthy dissent in your organization, follow these four key tips:

  1. If your team isn’t accustomed to open dissent, put people at ease by introducing it slowly and methodically.
  2. Ensure arguments are directed toward ideas—not people.
  3. Make it fun. Framing disagreement as a debate, with a clear structure for forming arguments and counterarguments, can appeal to peoples’ competitive sides.
  4. Once teams get comfortable, loosen the guidelines around dissent. A supportive culture will naturally sustain disagreements that lead to important developments.

How do you support dissent in your organization? Share with us below.

Remember, breakthrough innovation is worth fighting for.

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Lisa Bodell: Innovate means toss the process, install guardrails

Scott Laningham, Producer and Host of IBM's developerWorks podcast show, interviewed futurethink CEO Lisa Bodell at SXSWi this past weekend.

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Is Collaboration a Dirty Word?

In the last few decades, collaboration and brainstorming have reigned supreme. Private offices were redesigned as open workplans with zero privacy. Lingo like “teamwork” and “team player” moved from the locker room into the conference room. The prevailing belief was that to promote a culture of innovation and creativity, you must create a collaborative environment.

Not-So-Perfect Brainstorm
However, recent compelling research suggests that people are more creative when they enjoy privacy and freedom from interruption. And, according to a handful of prominent psychologists, the most creative people in many fields are often introverted. Several studies show that group brainstorming can actually block the brain’s ability to solve problems and generate novel ideas.

Do Not Disturb
These studies were cited in author Susan Cain's article in the New York Times challenging the “groupthink” mentality. Privacy, she claims, makes us more productive, more creative, and even helps us learn. Decades of research show that individuals almost always perform better than groups, and figures like Apple’s engineering genius Steve Wozniak are advising people to “work alone...not on a committee. Not on a team.”

Make It a Hybrid

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Bring the Future to SXSW

At futurethink, we are passionate about the concepts and trends that will shape the next generation of businesses.SXSW Vote for my idea!

In a fascinating case study, our CEO Lisa Bodell, has identified how corporate culture will play a transformative role in tomorrow’s organizations. Lisa is currently in the running to present this topic at the annual SXSW conference, which brings together the most innovative minds in music, film, and the Web. A vote from you can make it happen!

Little Bigs: How Small Changes Ignite Innovation

To remain relevant in turbulent times, companies must build and sustain positive corporate culture. Often, we respond to unpredictability by implementing processes that can trump culture. In fact, the same mechanisms meant to promote productivity can rob us of the ability and time to be creative and add value.

This experiential case-study session is a call to arms: it’s time to hit the reset button on how we think and work. Instead of forcing one-size-fits-all initiatives upon employees, learn how small adjustments to everyday things can create big ripple effects. Discover how one prominent organization created a new breed of employee that helped reset the corporate culture, not from the top down or bottom up, but from the middle out. Master the small steps needed to shake up standard practices—from unproductive meetings to ineffective strategy sessions—and bring about big breakthroughs in innovation.

Find the little-bigs that will reinvent your organization—and awaken your ability to think, and ultimately, take control of the future.

Session Questions

  1. Given the thousands of strategy books available, why aren't more businesses reaching their potential?
  2. Why do large cultural-change initiatives often fail?
  3. How can organizations reignite critical skills such as inquiry, curiosity, creative problem solving, storytelling, independence, etc.?
  4. What little things can we change to create big ripples in our organization's culture?
  5. What practical tools for positive culture change can we implement immediately?

Vote now to bring futurethink to Austin in 2012!

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Client Quotes

  • “Innovation is deliberate, if done well. There is a science and process to it. futurethink has done their homework to provide a wealth of practical knowledge to their customers.”
    Senior Vice President of Innovation, Wells Fargo Wells Fargo
  • “futurethink is always thinking ahead about learning and 'innovate' it before we ask! Their programs have been a huge success with our teams.”
    Director of Learning & Development, Sunovion Pharmaceuticals Sonovian Pharmaceuticals
  • “The futurethink team did an outstanding job in designing and facilitating an innovation event for our senior leaders, many of who regarded this as the best innovation workshop that they had ever been a part of. I would recommend futurethink to any organization that is looking for clear and actionable pathways to Innovation.”
    Wayne Pethrick, Director, Marketing and Consumer Insights, Pitney Bowes Pitney Bowes
  • “futurethink is enabling us to build critical innovation skills and share best practices across our global organization.”
    Jeff Honious, Vice President of Innovation, Reed Elsevier Reed Elsevier
  • “futurethink made my leadership team think in new ways and helped us develop winning business ideas right in the room. My team now embraces innovation rather than fearing it.”
    Mary Fennoglio, Managing Director, Citigroup Corporate Investment Bank Citigroup
  • “If you don't innovate, be creative and look to the future and the possibilities of what will evolve over time, you will cease to be relevant.”
    Randy Voss, Senior Manager, Global Strategy & Business Development, Whirlpool Whirlpool
  • “We need to look beyond our organization's walls to innovate.”
    Mehmoon Khan, Global Leader, Innovation Process Development, Unilever Unilever
  • “futurethink made the topic of innovation, which means different things to different people, real, meaningful, and actionable.”
    Steven Rubinow, Chief Information Officer, NYSE Euronext NYSE Euronext Logo
  • “If you don't make innovation a strategic part of your business plan and you don't drive that into the culture, I don't think you'll have a strong innovation pipeline.”
    Mark Hausfeld, Innovation Manager, Global Business Services, Procter & Gamble Procter & Gamble
  • “futurethink's research and 'how-to' tools have been essential to building our innovation program.”
    Cindy Morgan, Innovation Manager, New England Federal Credit Union New England Federal Credit Union
  • “Working with futurethink was a very rewarding experience for our team. They brought a great combination of provocative outside ideas, market perspective and a program design that challenged us to think of our own business in more innovative ways.”
    Jim Daly, Vice President of Human Resources, Standard & Poor's Standard & Poor's
  • “Any innovative company must develop processes for understanding and responding to consumer needs in a very focused way. Otherwise, they're just inventors, they're not necessarily innovators.”
    Tony Tomazic, Director of Consumer Innovations, Humana Humana
  • “futurethink's proven methodology, research, and tools help ensure we're always ready to meet the evolving public service challenges of tomorrow.”
    Sandy Stosz, Rear Admiral, United States Coast Guard United States Coast Guard
  • “futurethink's sessions included excellent examples and energizing exercises that brought innovation to life. They got us to look at our business with new eyes.”
    Joan P. Lawrence-Ross, Chief Learning Officer, AXA
  • “futurethink is the innovation expert. They fine-tune their training to our clients' needs. I'm constantly looking for new opportunities to engage them in our work.”
    Brian Weberg, Director, National Conference of State Legislatures
  • “The futurethink workshop not only provided an incredible jolt of energy to our collective innovation efforts and established the common understanding of innovation concepts, but it was also a wonderful team-building event. I don’t think it could have been organized and conducted any better.”
    Michael Ripa, Manager, FRI Infomatics