Anticipate change. Activate innovation.

Welcome to the new futurethinktank

Ideas are everywhere. And some of the best ideas evolve into innovations—not just thoughts, but actions―critical to success across businesses and industries. In this blog, we aim to explore innovation in all its facets: what it means, how it happens, where it leads, and everything in-between.

Our expertise lies in innovation and foresight, and every day we work to empower people to achieve by building those capabilities. We believe that everyone can be innovative, which is why we’re excited to host this open forum.  We’ll provide insights into compelling new innovations, major trends in innovation across industries, developments in innovation training, and anything else we find relevant to innovators worldwide. We hope you’ll join the conversation, making this a stimulating and valuable resource for all who visit.

We look forward to seeking out bold ideas, sharing our passion, and stirring up some lively discussion with you!

For more stimulating insights and tasty innovation tidbits you love, check out posts on the old futurethinktank blog. Here are some of our favorites over the years:

Innovation QuickWin: Problem Swap

This Innovation QuickWin is called “Problem Swap.” How many times do we find ourselves trying to solve a problem in our own silos? Why not get another perspective on it?

This tip is easy. Research has shown that when we solve problems on behalf of others, we come up with better solutions faster. So “Problem Swap” is simple—find someone who also has a work-related problem, share your problems with each other, and together brainstorm ideas and solutions. You’re going to come up with something that you wouldn’t have thought of on your own, and those solutions will come faster.

For other tips like this, please go to futurethink.com and check out our e-learning course on encouraging teams to better collaborate and share.

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Innovation QuickWin: Within, Adjacent, and Beyond

Within, Adjacent, and Beyond is about partnering: something that’s very critical to success with innovation today, to mitigate your risk and to share the reward.

Partnering is something that everyone talks about doing, but rarely gets creative about. We use a technique at futurethink called “Within, Adjacent , and Beyond,” and here’s how it works when it comes to partnering:

Sit down with your team and think about a product or service that could really use a partnership from the outside to really take it to the next level, and then think about “Within”. Who are the partners within your industry, even your competitors, that could take you to the next level?

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Is Collaboration a Dirty Word?

In the last few decades, collaboration and brainstorming have reigned supreme. Private offices were redesigned as open workplans with zero privacy. Lingo like “teamwork” and “team player” moved from the locker room into the conference room. The prevailing belief was that to promote a culture of innovation and creativity, you must create a collaborative environment.

Not-So-Perfect Brainstorm
However, recent compelling research suggests that people are more creative when they enjoy privacy and freedom from interruption. And, according to a handful of prominent psychologists, the most creative people in many fields are often introverted. Several studies show that group brainstorming can actually block the brain’s ability to solve problems and generate novel ideas.

Do Not Disturb
These studies were cited in author Susan Cain's article in the New York Times challenging the “groupthink” mentality. Privacy, she claims, makes us more productive, more creative, and even helps us learn. Decades of research show that individuals almost always perform better than groups, and figures like Apple’s engineering genius Steve Wozniak are advising people to “work alone...not on a committee. Not on a team.”

Make It a Hybrid

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Innovation QuickWin: Re: THINK

This Innovation QuickWin is designed to help teams reverse the assumptions that they have around existing products or services and get them out of the mindset of what can’t happen and start to think about what can.

Next time, before a brainstorm, try this as a warm-up exercise. Get people into a room and maybe pair them up in teams of two or three. Give them everyday objects that they interact with all the time e.g. a paperclip, or a pair of scissors, or a marker; you get the idea.

Give them this challenge: let them know that the R&D group has just presented them with this new product and that it’s their job in the next 10 minutes to name it, come up with its benefits, and the audience that they would sell it to.

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Innovation QuickWin: Follow Smart People

This Innovation QuickWin will teach you an effective way to scan for change by following smart people. 

One way to get ahead of business trends is to schedule time during your week to learn how to identify and monitor changes that are reshaping society. There are many ways to scan for change, but one way that we recommend is to follow smart, passionate people. There’s no substitute for following individuals that are informed, and that can broaden our perspective and simplify complex issues. 

So where do we find these people? One way is to look towards curated programs such as TED Talks, PopTech, and FORA.tv. You can also follow futurethink’s Twitter feed (@futurethinktank) to see who we’re following online.

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Innovation QuickWin: Plus 3, Minus 3

This Innovation QuickWin is called "Plus 3, Minus 3" and it's a great tool to help you consider incremental innovations to your existing products or services.

For example, let's say we want to improve these headphones. I'm going to explore three things that I can add to them to create more value and three things that I can remove from them to create more value. 

The adding part is easy -- what can I add to them? I can put a GPS device in them, which will enable me to find these headphones if I lose them. I can also add a noise-canceling feature that would allow me to enjoy my music even better. I can also add a volume control onto these headphones so I can control them without having to deal with my phone. 

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The Winner's Circle

The envelope please...

Chief Learning Officer magazine recently hosted the Fall 2011 Symposium, titled “Game-Changing Learning: Development for the New Normal,” at the Ritz-Carlton Laguna Niguel in California. At this leader-studded event, futurethink was a nominee for a Learning in Practice Award, whose past recipients have included IBM and Rosetta Stone.

The nomination acknowledged our company’s achievement in “content,” a category in which we are continuously innovating. This year, we rolled out a well-received Webinar series on critical innovation topics; launched a set of short video clips called Innovation QuickWins; introduced an iPad apps resource list; and expanded our resource library to include the Killer Queries Idea Generation Tool.

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Where Will 2012 Take You?

This Innovation QuickWin is about where next year will take you. For many people, you are well into your budget-planning season or your strategic-planning season. It should be a time of great inspiration for all of us. Unfortunately, it’s BORING. So let’s take strategic planning and turn it on its head. Here are a few tips on how to really challenge yourself in the upcoming year. 

Try this:

First of all, FOCUS. Rather than a laundry list of all the things you’re going to achieve, what is your No. 1 goal and why? Challenge yourself to spend some time thinking about this. 

Second, INSPIRATION. Too often our PowerPoint decks are laden with jargon: what vision or cause is tied to your business or product that makes it truly different? And, how can you articulate it in a way that really inspires people? Better yet, take a page from the playbook of other leading innovators and articulate your vision or inspiration in a picture, in a video, or in a story or narrative that really brings your strategic plan to life.

The ultimate litmus test for your strategic plan will come at this time next year, when you look at your strategic plan, and realize that you have to create a new one because you have achieved all of your goals.

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The Rise of 3D Technology

Three dimensional printers are moving from the lab to the marketplace using technology that could redefine the very concepts of craftsmanship, engineering, and accessibility. As with any emerging technology, 3D printing comes with its share of controversy: the potential to infringe on patented designs or “print” weapon components has raised serious legal and ethical questions. Should certain applications of 3D printing be restricted?

Here are a few ways that companies have “pushed the envelope” on 3D printing capabilities: 

3D Gets Medical
An early-stage experiment at the Wake Forest Institute of Regenerative Medicine is addressing the shortage of organ donors with a 3D printer that uses living cells to output a transplantable kidney. Using scanners and a small tissue sample, a 3D image of a patient’s kidney is created and a computerized process “prints” layers of living tissue that can be fused together. While patients will benefit from more immediate access, how will doctors and insurance companies accommodate this new realm of medicine?

3D Gets Edible
The French Culinary Institute and Cornell University are experimenting with a 3D food printer that brings an unparalleled level of precision into the kitchen. Upload a blueprint for a cake design, fill the cartridges with icing, and hit print. The result is an intricate and delicious piece of technology that could be available to consumers in the near future. Will self-printed cakes become the fad, making pastry chefs a thing of the past?

3D Gets Mass-Market

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Client Quotes

  • “Innovation is deliberate, if done well. There is a science and process to it. futurethink has done their homework to provide a wealth of practical knowledge to their customers.”
    Senior Vice President of Innovation, Wells Fargo Wells Fargo
  • “futurethink is the innovation expert. They fine-tune their training to our clients' needs. I'm constantly looking for new opportunities to engage them in our work.”
    Brian Weberg, Director, National Conference of State Legislatures
  • “Any innovative company must develop processes for understanding and responding to consumer needs in a very focused way. Otherwise, they're just inventors, they're not necessarily innovators.”
    Tony Tomazic, Director of Consumer Innovations, Humana Humana
  • “Working with futurethink was a very rewarding experience for our team. They brought a great combination of provocative outside ideas, market perspective and a program design that challenged us to think of our own business in more innovative ways.”
    Jim Daly, Vice President of Human Resources, Standard & Poor's Standard & Poor's
  • “We need to look beyond our organization's walls to innovate.”
    Mehmoon Khan, Global Leader, Innovation Process Development, Unilever Unilever
  • “futurethink made the topic of innovation, which means different things to different people, real, meaningful, and actionable.”
    Steven Rubinow, Chief Information Officer, NYSE Euronext NYSE Euronext Logo
  • “futurethink made my leadership team think in new ways and helped us develop winning business ideas right in the room. My team now embraces innovation rather than fearing it.”
    Mary Fennoglio, Managing Director, Citigroup Corporate Investment Bank Citigroup
  • “futurethink's research and 'how-to' tools have been essential to building our innovation program.”
    Cindy Morgan, Innovation Manager, New England Federal Credit Union New England Federal Credit Union
  • “futurethink is always thinking ahead about learning and 'innovate' it before we ask! Their programs have been a huge success with our teams.”
    Director of Learning & Development, Sunovion Pharmaceuticals Sonovian Pharmaceuticals
  • “If you don't innovate, be creative and look to the future and the possibilities of what will evolve over time, you will cease to be relevant.”
    Randy Voss, Senior Manager, Global Strategy & Business Development, Whirlpool Whirlpool
  • “If you don't make innovation a strategic part of your business plan and you don't drive that into the culture, I don't think you'll have a strong innovation pipeline.”
    Mark Hausfeld, Innovation Manager, Global Business Services, Procter & Gamble Procter & Gamble
  • “futurethink is enabling us to build critical innovation skills and share best practices across our global organization.”
    Jeff Honious, Vice President of Innovation, Reed Elsevier Reed Elsevier
  • “The futurethink team did an outstanding job in designing and facilitating an innovation event for our senior leaders, many of who regarded this as the best innovation workshop that they had ever been a part of. I would recommend futurethink to any organization that is looking for clear and actionable pathways to Innovation.”
    Wayne Pethrick, Director, Marketing and Consumer Insights, Pitney Bowes Pitney Bowes
  • “futurethink's proven methodology, research, and tools help ensure we're always ready to meet the evolving public service challenges of tomorrow.”
    Sandy Stosz, Rear Admiral, United States Coast Guard United States Coast Guard
  • “The futurethink workshop not only provided an incredible jolt of energy to our collective innovation efforts and established the common understanding of innovation concepts, but it was also a wonderful team-building event. I don’t think it could have been organized and conducted any better.”
    Michael Ripa, Manager, FRI Infomatics
  • “futurethink's sessions included excellent examples and energizing exercises that brought innovation to life. They got us to look at our business with new eyes.”
    Joan P. Lawrence-Ross, Chief Learning Officer, AXA